Administrative Specialist - USA

• Opportunity for an experienced and talented administrator seeking new challenges and responsibilities.
• Responsible for sales and purchase order processing.
• Enter and process all RMA’s.
• Update all order confirmation dates both in the system and on internal company report.
• Reply to all customer inquiries for expedites, reschedules, open order reports.
• Set-up of new accounts and customer contacts onto company database with all pertinent information.
• Cross training of warehousing procedures.
• Liaise with US sales staff on prioritizing urgent requests.
• Work closely with internal and external sales team and management to create price quotes as needed.
• Full-time position based in Lawrence, MA, USA.

Candidate Requirements

• Minimum 2 years order processing and/or sales administration experience.
• Bachelor’s degree preferred, but can be substituted with additional experience.
• Time-management skills, as well as the ability to handle multiple projects and priorities.
• Strong negotiation and customer care skills.
• Excellent communication skills both internal and external.
• Accurate, organized and self-motivated.
• Excellent command of written and spoken English.
• Skilled PC user (MS office applications).
• Thorough understanding of office systems and work procedures.

The ability and willingness to undertake full systems and processes training at our Head Office in the UK is required for this role.

Desirable Skills

• Knowledge of electrical connectors or related electronic products.
• Experience of working within an ISO 9001 Quality Management System.
• Experience of working with Custom Relationship Management System.
• Knowledge of Warehousing & Logistics operations.
• Experience in a database order entry system such as SAP.

What We Offer

• Attractive salary remuneration package.
• Full training in ERP systems and procedures.
• 5-day work week with possibility of flexible hours.
• Profit-related bonus structure.
• Medical insurance.
• Opportunity to grow together with the company.
• The full support of GCT’s US-based team and the Global Operations team.



If you are interested in this position please send your CV and covering letter stating your current and expected salary together with the date of availability to by clicking the Apply Now button below. Personal data collected will be used for recruitment purpose only.

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